What does wagering mean?
Wagering, also known as playthrough or rollover, is a requirement that specifies how many times you must bet the bonus amount before those funds can be converted into withdrawable cash. It is a standard mechanism used to ensure that bonus credits are used for gameplay rather than being immediately withdrawn.
Why can't I withdraw my bonus?
You cannot withdraw bonus funds directly because they are credited as play-credits. To turn them into withdrawable cash, you must first meet the specific wagering requirements associated with that offer. Once the required betting volume is reached, the remaining bonus funds are transferred to your real money balance.
Why did my balance drop when I claimed an offer?
Depending on the offer structure, some bonuses may be deducted from a balance or shifted to a separate bonus wallet. Most commonly, your real money balance is used first for betting; if that is exhausted, the system automatically switches to your bonus balance.
Do all games count equally?
No, different games typically contribute different percentages toward the wagering requirement. Slots usually contribute the most, while table games or live dealer options contribute significantly less or sometimes not at all, due to their lower house edge.
Can I hold two bonuses at once?
Generally, platforms allow only one active bonus at a time. If you claim a new offer while another is still active, you may forfeit the progress of the first one. Always check the specific terms of each offer in your account to see if stacking is permitted.
What happens when a bonus expires?
If the wagering requirements are not met within the specified validity period, the bonus funds and any winnings generated from those funds are typically removed from your account balance. Always keep an eye on the expiration timers in your profile.
Can I cancel a bonus?
In most cases, you can cancel an active bonus. However, doing so usually results in the immediate forfeiture of the bonus funds and any winnings accrued using those funds. This is often done by players who wish to withdraw their remaining real money deposit.
Where do I check my wagering progress?
Your real-time wagering progress is located within the promotions or bonus section of your account profile. Here, you can see how much more you need to bet before the bonus funds become withdrawable.